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Why your customers are getting in the way of automation.

Whilst visiting a printing company the other week they told me that around 80% of the manual adjustments they had to make to artwork were down to incorrect specifications from the customer at the time of quote.  This isn’t unusual either.  In most printing companies estimates are produced without having sight of the artwork - it’s the nature of the...

Posted by Amanda Newman

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Migrating to a new MIS -  a 4 step guide

You’d be forgiven for breaking into a cold sweat after reading the title of this article – thinking about something that has the potential to disrupt yourself, your team and your whole business can do that to a person.

Posted by Amanda Newman

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Customer Relationship Management – 5 good reasons to use a CRM

CRM - it's an often undervalued tool but it could actually be the most important weapon your business has in the battle to increase profits and grow your customer base.

In this article, I'm going to give you 5 key ways that you should be using CRM in your print business and give you a quick 10 step guide on getting started with your own CRM.

Posted by Amanda Newman

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How to get the best ROI from your MIS investment.

“Give me six hours to chop down a tree and I will spend the first four sharpening the axe” said Abraham Lincoln.

This analogy stands true for implementing any new software: preparation is key to a successful implementation and, ultimately, a profitable outcome.

Posted by Amanda Newman

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Ensure your cost rates are up-to-date or your business may NOT live to regret it

When implementing any MIS/ERP solution, one of the most important areas your business must include as a preliminary stage within any project (even before populating data) is to ensure that your cost rates are up-to-date and accurate.

Posted by Amanda Newman

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Why MIS implementation plans fail and what you can do to succeed - part 1.

Implementing any new management information system is a massive undertaking irrespective of the size of the business.  If it’s done correctly the benefits easily outweigh the initial pain. But what some people fail to realise is that this pain doesn’t necessarily occur in the implementation phase – often it’s after the project has gone live that the...

Posted by Amanda Newman

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